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Employment

Welcome to Hot Jobs at Cruise.com!
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Cruise.com is currently seeking top talent for the following job openings.

To be considered, copy and paste your resume in an email to jobs@cruise.com indicating your job objective. If you are applying for one of our home-based career opportunities, please detail your recent cruise industry experience in your email or on your resume. Without this information, consideration for an interview will not be given.

Job Opportunities (Dania Beach, Florida HEADQUARTERS)

• GDS/API Support Administrator - To provide administrative support to the company's headquarters staff and home-based staff on matters related to TravTech booking engine issues. Reports problems on functionality and other issues and serves as a liaison between the company and TravTech. Monitors and tracks defects found in the applications and escalates to senior management and the IT staff. Performs and participates in testing interfaces. Oversees competitiveness in all QA pricing methods. Reports existing issues and concerns to management in Marketing meetings.
Qualifications: One year of travel industry GDS/API applications experience; proficiency with the internet and Microsoft Office (Word, Excel, Outlook); good working knowledge of GDS systems such as Amadeus and Sabre and understanding of how to book cruises in Amadeus is highly desirable.

JOB OPPORTUNITIES (HOME-BASED - MULTI STATE EXCEPT CA AND HA)

HOME-BASED CUSTOMER SERVICE, SALES AND ONLINE

There are currently no job openings in sales, online, or customer service. However, we are always interested in talented professionals who would like to join our team. If you wish to be considered for any future home-based positions, please copy and paste your resume in an email to jobs@cruise.com You should detail your cruise industry experience and your job objective. Without this information, no consideration can be given for a position in cruise sales or customer service.

• Cruise Sales Agents (Home-Based) - Requires at least two years of recent cruise sales work experience, preferably in a call center environment selling all of the major cruise lines. Language fluency in English/Spanish is required for some openings. Purpose: To sell cruise vacations, insurance, and other product options to potential customers through inbound/outbound telephone calls/e-mail leads. To close the sale of a cruise booking, upselling cruise packages to maximize revenue. To meet or exceed minimum monthly sales productivity goals. Base pay plus commission plan. Ability to work variable 8 hour shifts is required.

• Online Support Agents (Home-Based) - Requires at least one year of recent cruise sales experience, preferably in a call center environment selling all of the major cruise lines. Purpose: To answer incoming calls from customers for the purposes of resolving problems, providing information, converting inquiries into invoices, selling Allianz insurance and answering questions while providing high level service to our customers. To meet or exceed minimum monthly productivity goals. Base pay plus incentive plan. Ability to work variable 8 hour shifts is required.

• Customer Service Agents (Home-Based) - Requires at least 1 year of recent cruise industry call center experience in either sales or customer service. Related cruise industry experience is required. Purpose: To answer incoming calls from customers for the purposes of resolving problems, providing information, and answering questions while providing high level service to our customers. Base pay plus incentive plan. Ability to work variable 8-hour shifts is required.


HOW TO APPLY:

To apply for an open position at our company or to be considered for a future job opening you should:
• Copy and paste your resume in an email to jobs@cruise.com Be sure to provide your job objective (job title) in the subject line of your email and a brief outline of your cruise industry experience if you are applying for a home-based job opening in sales or customer service.


Cruise.com Headquarters
255 E. Dania Beach Boulevard
Dania Beach, Florida 33004
Toll Free: 1-888-333-3116
Local: 954-266-6601
Fax: 954-266-6640

To be hired, final candidates must successfully complete a criminal and employment background check.

Cruise.com is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.





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