Cruise.com is currently seeking
top talent for the following job openings.
To be considered, email
your resume to firstname.lastname@example.org indicating
your job objective. If you are applying for one of our home-based
career opportunities, please detail your recent cruise industry customer
service or cruise sales experience in your email or on your resume.
Without this information, consideration for an interview will not
Current Headquarters Job
Opportunities (Dania Beach, Florida)
Travel Agent (Retail and Call Center) - To work with clients
in the Cruise.com leisure travel office and on the phone in the
Cruise.com call center. Position requires at least 5 years of recent
travel agency experience selling land packages, FIT's, vacation
packages, air, and cruises and more. (Dania Beach location.) Experience
with Amadeus required. Attractive base salary plus commission and
benefits including medical, dental, life insurance, 401(k) plan.
Location: 255 E. Dania Beach Boulevard, Dania Beach, FL 33004
• Call Center Supervisors (Sales and Customer Service): To motivate
and coach cyber customer service or cruise sales agents to achieve
performance goals; to monitor agent calls to ensure compliance
to policy and procedures and to increase performance of agents;
and to successfully complete assigned duties and responsibilities
for the assigned team. Associate’s degree or equivalent work experience
plus 2 to 5 years customer service or sales experience. Minimum
1 year of supervisory experience in the cruise industry preferably
in a call center environment is required.
• Group Coordinator, Group
Department: To coordinate the promotional groups opened with various
cruise lines for the purpose of generating revenue. Strong communications
skills, computer skills, and a minimum of one year of related cruise
industry experience in the group department is required.
Current HOME-BASED JOB OPPORTUNITIES
Cruise.com is now recruiting for the following home-based job openings.
When listed below, training classes are held from Monday through
Friday, 10 a.m. to 7 p.m. (EST), for three consecutive weeks. Training
is web-based and accessed from your home office computer/internet
provider (no travel required). Only candidates whose initial resumes
or job applications reflect recent prior cruise industry experience
will be considered. Phone interviews will be scheduled based on
an analysis of the candidates' qualifications for the position.
Training is paid, and all positions offer a base salary plus commission
or incentive plan and an attractive employee benefits package including
eligibility for travel agent benefits through IATAN membership.
NO CURRENT CRUISE SALES/ONLINE JOB
OPENINGS (NOTE: THE SEPTEMBER 15, 2014 TRAINING CLASS IS CLOSED)
• Cruise Sales Agents (Home-Based) -
Requires at least two years of recent cruise sales work experience,
preferably in a call center environment selling all of the major
cruise lines. Language fluency in English/Spanish is required for
some openings. Purpose: To sell cruise vacations, insurance, and
other product options to potential customers through inbound/outbound
telephone calls/e-mail leads. To close the sale of a cruise booking,
upselling cruise packages to maximize revenue. To meet or exceed
minimum monthly sales productivity goals. Base pay plus commission
• Online Support Agents (Home-Based) -
Requires at least one year of recent cruise sales experience, preferably
in a call center environment selling all of the major cruise lines.
Purpose: To answer incoming calls from customers for the purposes
of resolving problems, providing information, converting inquiries
into invoices, selling Allianz insurance and answering questions
while providing high level service to our customers. To meet or exceed
minimum monthly productivity goals. Base pay plus incentive plan.
NOW RECRUITING: CUSTOMER SERVICE TRAINING CLASS DATE: OCTOBER 27,
• Customer Service
Agent (Home-Based) - Requires at least 1 year of recent
cruise industry call center experience in either sales or customer
service. Related cruise industry experience is required. Purpose:
To answer incoming calls from customers for the purposes of resolving
problems, providing information, and answering questions while
providing high level service to our customers. Base pay plus incentive
HOW TO APPLY:
To apply for an open position at our headquarters or to be considered
for a future home-based job opening you should:
• Email your resume to email@example.com Be
sure to provide your job objective (job title) in the subject line
of your email.
255 E. Dania Beach Boulevard
Toll Free: 1-888-333-3116
To be hired, final candidates must successfully complete a criminal
and employment background check.
Cruise.com is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability, or protected Veteran