Cruise.com is currently seeking
top talent for the following job openings.
To be considered, email
your resume to firstname.lastname@example.org indicating
your job objective. If you are applying for one of our home-based
career opportunities, please detail your recent cruise industry customer
service or cruise sales experience in your email or on your resume.
Without this information, consideration for an interview will not
Current Headquarters Job
Opportunities (Dania Beach, Florida)
• Call Center Supervisors (Sales and Customer Service): To motivate and coach cyber customer service or cruise sales agents to achieve performance goals; to monitor agent calls to ensure compliance to policy and procedures and to increase performance of agents; and to successfully complete assigned duties and responsibilities for the assigned team. Associates's degree or equivalent work experience plus 2 to 5 years customer service or sales experience. Minimum of 1 year of experience as a supervisor or team lead or sales coach in the cruise industry preferably in a call center environment is required.
• Group Coordinator, Group
Department: To coordinate the promotional groups opened with various cruise lines for the purpose of generating revenue. Strong communications skills, computer skills, and a minimum of one year of related cruise industry experience in the group department is required.
Current HOME-BASED JOB OPPORTUNITIES
There are currently no vacancies available in sales, online, or customer service. However, we are always interested in talented professionals who would like to join our team. If you wish to be considered for any future positions, please send your resume and cover letter indicating your job objective to email@example.com and your cruise industry experience. Without this information, no consideration can be given.
• Cruise Sales Agents (Home-Based) -
Requires at least two years of recent cruise sales work experience, preferably in a call center environment selling all of the major cruise lines. Language fluency in English/Spanish is required for some openings. Purpose: To sell cruise vacations, insurance, and other product options to potential customers through inbound/outbound telephone calls/e-mail leads. To close the sale of a cruise booking, upselling cruise packages to maximize revenue. To meet or exceed minimum monthly sales productivity goals. Base pay plus commission plan.
• Online Support Agents (Home-Based) -
Requires at least one year of recent cruise sales experience, preferably in a call center environment selling all of the major cruise lines. Purpose: To answer incoming calls from customers for the purposes of resolving problems, providing information, converting inquiries into invoices, selling Allianz insurance and answering questions while providing high level service to our customers. To meet or exceed minimum monthly productivity goals. Base pay plus incentive plan.
• Customer Service
Agent (Home-Based) - Requires at least 1 year of recent cruise industry call center experience in either sales or customer service. Related cruise industry experience is required. Purpose: To answer incoming calls from customers for the purposes of resolving problems, providing information, and answering questions while providing high level service to our customers. Base pay plus incentive plan.
HOW TO APPLY:
To apply for an open position at our headquarters or to be considered
for a future home-based job opening you should:
• Email your resume to firstname.lastname@example.org Be
sure to provide your job objective (job title) in the subject line
of your email.
255 E. Dania Beach Boulevard
Toll Free: 1-888-333-3116
To be hired, final candidates must successfully complete a criminal
and employment background check.
Cruise.com is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability, or protected Veteran