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Employment

Welcome to Hot Jobs at Cruise.com!

Cruise.com is currently seeking top talent for the following job openings.

To be considered, email your resume to jobs@cruise.com indicating your job objective. If you are applying for one of our home-based career opportunities, please detail your recent cruise industry experience in your cover letter or your resume.

Current Headquarters Job Opportunities (Dania Beach, Florida)
Bilingual Leisure Travel Agent (English/French Preferred or English/Spanish) (Retail) (5 years experience) (Dania Beach location)
• Help Desk Technician (2 years experience) (Dania Beach location)
• Call Center Supervisor (1-3 years experience in the Cruise Industry is required)

HOME-BASED JOB OPPORTUNITIES (MULTI-STATE, except CA/HA):
There are no job openings in virtual cruise sales and customer service. To apply for future openings, email your resume to jobs@cruise.com.

• Cruise Sales Agents (Home-Based) - Requires at least 2 years of recent cruise sales work experience, preferably in a call center environment selling all of the major cruise lines. Language fluency in English/Spanish or English/French or English/Russian is required for some openings. Purpose: To sell cruise vacations, insurance, and other product options to potential customers through inbound/outbound telephone calls/e-mail leads. To close the sale of a cruise booking, upselling cruise packages to maximize revenue. To meet or exceed minimum monthly sales productivity goals. Base pay plus commission plan.

• Online Support Agents (Home-Based) - Requires at least 1 year of recent cruise sales experience, preferably in a call center environment selling all of the major cruise lines. Purpose: To answer incoming calls from customers for the purposes of resolving problems, providing information, converting inquiries into invoices, selling Travel Guard insurance and answering questions while providing high level service to our customers. To meet or exceed minimum monthly productivity goals. Base pay plus incentive plan.

CUSTOMER SERVICE
Customer Service Agent (Home-Based) - Requires at least 1 year of recent cruise industry call center experience in either sales or customer service. Cruise industry experience is required. Purpose: To answer incoming calls from customers for the purposes of resolving problems, providing information, and answering questions while providing high level service to our customers. Base pay plus incentive plan.

To be hired, final candidates must successfully complete a criminal and employment background check.

HOW TO APPLY:

To apply for one of headquarters or home-based job openings you may:

• Email your resume to jobs@cruise.com  Be sure to provide your job objective (job title) in the subject line of your email.

• Complete our Online Application indicating your job objective.


Cruise.com Headquarters
255 E. Dania Beach Boulevard
Dania Beach, Florida 33004
Toll Free: 1-888-333-3116
Local: 954-266-6601
Fax: 954-266-6640

Cruise.com is an Equal Opportunity Employer.





 
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