Royal Caribbean Special Needs Information
|There's a wonderful world of adventure
awaiting you and there's no one that can bring it to life like Royal
Caribbean International. We've always believed that discovering and
exploring the world around us is something that everyone should be
able to enjoy, and over the years we've been an industry leader in
providing the finest cruise vacation experience for all of our guests.
And today we're making an even greater commitment to this goal than
ever before. Royal Caribbean has begun a multi-million dollar access
project to upgrade and add to our offerings over the next three years.
We're striving to make sure that every aspect of the cruising experience,
from relaxing and exercising on deck, to dining and enjoying our spectacular
shows, to enjoying fascinating and exciting shore excursions, can
be enjoyed by one and all. We also realize that every guest's needs
are different and we work hard to assure all guests' needs are met.
Please make sure your travel agent contacts our Access Desk to customize
your accommodations to meet your specific needs. For additional information
call the Access Desk at (800) 722-5472 x34492 (voice/TDD), fax us
at (305) 539-6666 or e-mail us at firstname.lastname@example.org or contact
your local travel agent.
Our goal is to make all our guests as comfortable as possible, both
on and off the ship. Our spacious corridors accommodate 180° turns
for wheelchairs. Most decks are accessible through automatic doors,
and all public rooms feature entrances with gradual inclines. We provide
accessible staterooms ranging from 159 square feet to 298 square feet,
offering a five-foot turning radius in sleeping areas, bathrooms and
sitting areas for easy maneuverability.
Cruise transfers utilizing a specialized van with lift
Boarding and departure assistance
Hydraulic lifts for one pool and one Jacuzzi throughout the fleet
Accessible tender system
Accessible Blackjack tables in the casino
Accessible Guest Relations Desk
Accessible pool lounges
Deck plans that show accessible paths of travel
Accessible Stateroom Features
Stateroom door width: 32"–34" (vessel dependent)
Bathroom door width: 32"–34" (vessel dependent)
No door sill to get into the stateroom
Ramped bathroom thresholds
Bathroom grab bars
Lowered sink and vanity
Fold-down shower stool
Hand-held shower heads
Lowered closet bars
Refrigerator in stateroom (upon request)
Raised toilet seats (standard, 17.5";taller raisers available)
Accessible balconies (selected staterooms)
Lowered safes for easy access (not including Empress of the Seas,
Sovereign of the Seas, Majesty of the Seas and Monarch of the Seas,
where safes are located at Guest Relations)
We're determined to make the cruising experience as convenient and
enjoyable as possible for guests with visual impairments. Our staterooms,
dining areas and public areas are designed to incorporate Braille
or voice recognition software wherever possible. Our crew and staff
are on hand to assist in every way.
Braille and large-print menus
Service animals allowed onboard, a 4' x 4' wooden box with cypress
mulch is provided
Braille elevator buttons/audio call signals
Voice recognition software available at Royal Caribbean's online Internet
Daily Cruise Compasses available in large print and Braille
Cruise Services Directories available in Braille
Early boarding available for orientation tours. There's been much
technology developed to assist guests with hearing impairments and
at Royal Caribbean International, we've made every attempt to employ
it wherever and whenever possible. We can also provide Sign Language
interpreters upon request. There's no reason why everyone can't enjoy
the Royal Caribbean cruise vacation to the fullest.
A portable kit is available upon request. It includes TTY (Text Telephone)/TDD
(Telecommunication Device for the Deaf), Alertmaster and a strobe
alarm. The TTY in your stateroom interfaces with the TTY at the Guest
Relations Desk to meet all your in - stateroom needs. The Alertmaster
alarm clock features under-mattress or under-pillow vibrator, while
lights on the Alertmaster monitor the following: doorbell, telephone
ringing, alarms and other sounds.
Amplified telephones are available in the staterooms and public areas.
Infrared systems are located in the Main Show Lounge and in the Royal
Promenade on Voyager-class vessels. Sign Language interpreters will
be provided upon request to all guests who utilize American Sign Language
as their primary means of communication. Closed-captioned televisions
are available in all staterooms across the fleet (if you are sailing
on Monarch of the Seas, Majesty of the Seas or Sovereign of the Seas,
please request one from the Access Desk prior to sailing).
All videos produced by Royal Caribbean International are closed-captioned.
Guests with medical impairments that require the use of dialysis or
oxygen should contact the Access Desk to discuss policies and procedures
for bringing the appropriate equipment onboard.
Guests requiring continuous ambulatory peritoneal dialysis are welcome
to board all Royal Caribbean International vessels. However, Royal
Caribbean does not have the ability to assist or administer hemo-dialysis
treatments. Those guests using peritoneal dialysis should have all
solutions and equipment needed to perform the dialysis delivered to
the vessel on the day of sailing at least two hours prior to sailing.
Please contact the Access Desk for more information on policies and
All types of oxygen are permitted onboard. Please notify the Access
Desk as to quantity, type and delivery schedule. Each vessel has a
different storage policy, however, you will be able to keep some or
all of your cylinders in the stateroom.