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International Cruise Clients

CONTACT US FROM OUTSIDE THE UNITED STATES

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United Kingdom Australia New Zealand South Africa
United Kingdom
0808-234-9079
Australia
1-800-09-5717
New Zealand
0800-41681
South Africa
0800-983-660
 
If your country is not listed above, you may reach our cruise specialists by calling 954-266-6601. You may also contact us via email.
 
Your credit card company will normally convert your payment(s) from U.S. dollars to your local currency at the time of processing. International currency rates vary from day to day; Cruise.com has no control over the final conversion rate. We will provide confirmation of your booking via email or FAX.
 
All prices appearing on our website are in U.S. dollars. Prices are subject to change at any time and without prior notice.
 
NOTE: MSC Cruises, Costa Cruises, Holland America Line, Oceania Cruises, Princess Cruises and Royal Caribbean Cruise Line prohibit U.S. travel agencies from selling cruises to customers who do not have a residence in the U.S. or Canada. We will be happy to assist international clients with finding cruise lines that accept international bookings. International customers must contact our cruise specialists by calling one of the phone numbers listed above to complete their purchase.
 
Please note that some cruise lines have restrictions placed on them that are imposed by the U.S. Department of Treasury's Office of Assets Control (OFAC). Compliance is mandatory and may result in cancellation of reservations or denied boarding with no compensation. It is the SOLE RESPONSIBILITY of passengers coming from countries listed to verify independently with the cruise line whether or not that cruise line will accept their booking or what additional documentation may be required.
 
ROYAL CARRIBEAN/CELEBRITY/AZAMARA: These cruise lines will not allow customers who are citizens of/and reside in Cuba, Iran, Sudan, North Korea and Syria to sail. If you are a citizen of one of the countries listed and reside in other countries you must bring two proof of residency as explained below.
 
 
Transactions with Sanctioned Countries as of June 17, 2014

It is our priority to keep you informed on Company developments as well as legal and regulatory requirements. With the recent escalation of the Ukraine crisis in March, there have been various developments regarding trade sanctions imposed by governments around the world against Russia and Ukraine. We consider it timely to reinforce our compliance with applicable trade sanctions laws.

The U.S. Department of Treasury's Office of Foreign Asset Control (OFAC) administers a variety of trade embargoes and economic sanctions programs that are applied to some countries. Currently, the most restrictive measures are imposed against the following Sanctioned Countries:
   • Cuba
   • Iran
   • Sudan
   • North Korea
   • Syria

U.S. law prohibits us from providing services and engaging in business transactions with individuals and entities located in or residents of these Sanctioned Countries. This prohibition also extends to doing business with Sanctioned Countries indirectly through third parties.

This means we cannot, either directly or indirectly through a third party (including you, our trusted travel partners) market or sell cruise vacations, make bookings, reserve cruise tours or expeditions, and provide other travel-related services to individuals or entities located in or residents of these Sanctioned Countries. To ensure compliance with these laws, you must adhere to these requirements.

CUBA
Bookings from individuals who are citizens of Cuba may be accepted only if they can demonstrate they have taken up permanent residence outside of Cuba. Copies of at least two of the following documents indicating permanent residence issued by the government authorities of the new country of permanent residence are required at the time of booking.
   • Passport
   • National Identity Card
   • Registration Card
   • Permanent Resident Alien Card
   • Permanent Resident Alien Application and has an adjustment of status application pending

IRAN, NORTH KOREA, SUDAN AND SYRIA
Bookings from individuals who are citizens of Iran, North Korea, Sudan and Syria may be accepted only if they can demonstrate they have taken up residence outside of these countries. Copies of at least two of the following documents indicating residence issued by the government authorities of the new country of residence are required at the time of booking.
   • Passport
   • National Identity Card
   • Voter Registration Card
   • Temporary Resident Alien Card
   • Student Visa
   • Work Visa
   • Permanent Resident Alien Card
   • Permanent Resident Alien Application and has an adjustment of status application pending

For more information about trade sanctions, please visit OFAC's website or contact RCCL to determine whether or not a particular activity is prohibited.

CARNIVAL CORPORATION (Carnival Cruise Line, Costa Cruise Line, Holland America, Princess Cruise Lines, Seabourn Cruise Line) does not allow customers who are citizens of/and reside in North Korea, Cuba, Syria, Libya, Burma, Belarus and Zimbabwe. It is the sole liability and responsibility of the passenger to ensure that the cruise line they have booked will allow them to board and/or sail, and to confirm independently what paperwork may be required. Please note in these instances there is no compensation for cruise penalties or denied boarding situations.
 
 



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