Accessible Cruises on Azamara Club Cruises
Azamara Club Cruises for Guests with Special Needs
Azamara welcomes guests with special needs and disabilities and offers accessible staterooms and all reasonable assistance to make your voyage as enjoyable as possible. You must notify Azamara Club Cruises at least 60 days in advance if you need to obtain sign language interpretation services. 30 days advance notice must be given for the following:
- Raised toilet seat
- Commode chair
- Shower stool
- Transfer bench
- Service animal relief area
- Large print materials
- Visual-tactile alert system
- Assistive listening device
- Medical refrigerator
- Sharp's container
- Distilled water
- Extension cord
- Oxygen supply delivery
- Dialysis supply delivery
Wheelchairs, mobility scooters and other assistive devices may be brought and used onboard Azamara Club Cruise ships. Segways may not be used due to safety reasons.
Mobility scooters must be stored and recharged in your stateroom so fire doors, corridors and elevator lobbies are kept clear for emergency evacuation. When parked throughout the ship, they must be parked out of the way to allow safe and easy access by other guests and crewmembers. Assistive devices should fit through a standard stateroom entry doorway which is at least 23 inches wide. Accessible staterooms with 23 inch wide doorways available and may accommodate larger devices. If you have an assistive device larger than 32 inches wide, please contact Azamara Club Cruises' Access Department for assistance.
Note: Crewmembers are not permitted to lift assistive devices.
Azamara's accessible staterooms were designed with features to ensure your ease and relaxation and are specially designed for guests with mobility disabilities and other disabilities. The accessible staterooms range from 272 square feet to 381 square feet, offering a generous five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability.
- Stateroom door width: at least 33 inches
- Bathroom door width: at least 34 inches
- No doorsill to get into stateroom
- Ramped bathroom thresholds
- Bathroom grab bars
- Lowered sink and stateroom vanity
- Roll-in showers
- Fold-down shower bench
- Hand-held showerheads
- Lowered closet rod
- Adjustable height commode chairs (upon request)
- Accessible balconies (selected staterooms)
- Refrigerator in stateroom (upon request)
Azamara Club Cruises® has made the voyage experience as effortless as possible for guests with visual impairments. Each of their staterooms, dining areas and public areas are designed to incorporate Braille wherever possible. Early boarding is available for orientation tours. Service animals are permitted onboard and a 4 feet x 4 feet relief area with cypress mulch is provided.
Qualified readers are also provided onboard for guests who are blind or have low vision. Select crew members have been trained as qualified readers to read written material such as the daily Pursuits and shore excursions information. Waiters will also read dining menus upon request. To request qualified readers for your cruise, please contact Guest Relations upon boarding.
Certified service dogs are welcome on all ships . Please note that pets are not accepted. A service dog is defined as "any dog that is individually trained to do work or perform tasks for the benefit of a person with a disability." Service dogs are not considered pets. Evidence that a dog is a service dog is helpful but not required (such as identification cards, other written documentation, presence of harnesses and/or tags or the credible verbal assurance of the person with a disability using the dog). A 4 feet by 4 feet relief areas with cypress mulch to accommodate service dogs is provided on each ship. Sod for sailings from the U.S. can be provided that it is ordered in advance and is available. Relief areas are provided on a shared basis with other service dogs onboard. Please notify the Azamara Club Cruises' Access Department at time of booking but no later than 30 days prior to sailing if a service dog relief area is needed.
Service dogs are permitted to accompany the person with a disability in all public areas, including dining venues. While in public areas, service dogs must be on a leash, harness or other restraining device. Due to health regulations, service dogs are not permitted in pools, whirlpools or spas. Care and supervision of the service dog is the sole responsibility of the owner.
The ships are not required to provide food or care for the dog. Guests may bring a reasonable quantity of food and bowls for the dog onboard the ship at no additional charge. If refrigerated space is needed, notify our Access Department at time of booking but no later than 30 days prior to sailing. Guests are responsible for obtaining all required permits for service dogs to depart the ship in ports of call and at final destination.
Accommodations for guests with special needs can vary by cruise line and by ship and changes can be made at any time without notice. It is important that you advise your agent at the time of booking about any disabilities or special requirements that you may have so that your needs can be assessed accordingly.