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Current Job Opportunities at Cruise.com

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Employment

Welcome to Hot Jobs at Cruise.com!
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Cruise.com is currently seeking top talent for the following job openings.

To be considered, email your resume to jobs@cruise.com indicating your job objective. If you are applying for one of our home-based career opportunities, please detail your recent cruise industry customer service or cruise sales experience in your email or on your resume. Without this information, consideration for an interview will not be given.

Current Headquarters Job Opportunities (Dania Beach, Florida)

• Graphic/Web Designer - To coordinate product launches, update web content including updates to pages, promos, banners, and deals; design site layouts while focusing on user functionality and interaction; translate approved designs in to code; maintain web standards and test for cross-browser compatibility. Requires ability to code without the use of an editing software; HTML/CSS; JavaScript; Email Templates (Newsletters); Tableless Design; and Adobe Creative Suite (Photoshop, Illustrator). Desirable: JQuery, Responsive Web Design, and Mobile Design.

• Call Center Supervisors (Sales and Customer Service): To motivate and coach cyber customer service or cruise sales agents to achieve performance goals; to monitor agent calls to ensure compliance to policy and procedures and to increase performance of agents; and to successfully complete assigned duties and responsibilities for the assigned team. Associates's degree or equivalent work experience plus 2 to 5 years customer service or sales experience. Minimum of 1 year of experience as a supervisor or team lead or sales coach in the cruise industry preferably in a call center environment is required..

• Group Coordinator, Group Department: To coordinate the promotional groups opened with various cruise lines for the purpose of generating revenue. Strong communications skills, computer skills, and a minimum of one year of related cruise industry experience in the group department is required.

Current HOME-BASED JOB OPPORTUNITIES (MULTI-STATE)

NEW CUSTOMER SERVICE TRAINING CLASS STARTS ON JANUARY 19, 2015:


Cruise.com is now recruiting home based Customer Service Agents for the January 19, 2015 training class. The training class will be held from Monday through Friday, 10 a.m. to 7 p.m. (EST), for three consecutive weeks. Training is web-based and accessed from your home office computer/internet provider (no travel required). Only candidates whose initial resumes or job applications reflect recent prior cruise industry experience will be considered. Phone interviews will be scheduled based on an analysis of the candidates' qualifications for the position. Training is paid, and all positions offer a base salary plus commission or incentive plan and an attractive employee benefits package including eligibility for discount cruises and travel agent benefits through IATAN membership

• Customer Service Agent (Home-Based) - Requires at least 1 year of recent cruise industry call center experience in either sales or customer service. Related cruise industry experience is required. Purpose: To answer incoming calls from customers for the purposes of resolving problems, providing information, and answering questions while providing high level service to our customers. Base pay plus incentive plan.

SALES AND ONLINE: There are currently no vacancies available in sales and online. However, we are always interested in talented professionals who would like to join our team. If you wish to be considered for any future sales positions, please send your resume and cover letter indicating your job objective to jobs@cruise.com and your cruise industry experience. Without this information, no consideration can be given.

• Cruise Sales Agents (Home-Based) - Requires at least two years of recent cruise sales work experience, preferably in a call center environment selling all of the major cruise lines. Language fluency in English/Spanish is required for some openings. Purpose: To sell cruise vacations, insurance, and other product options to potential customers through inbound/outbound telephone calls/e-mail leads. To close the sale of a cruise booking, upselling cruise packages to maximize revenue. To meet or exceed minimum monthly sales productivity goals. Base pay plus commission plan.

• Online Support Agents (Home-Based) - Requires at least one year of recent cruise sales experience, preferably in a call center environment selling all of the major cruise lines. Purpose: To answer incoming calls from customers for the purposes of resolving problems, providing information, converting inquiries into invoices, selling Allianz insurance and answering questions while providing high level service to our customers. To meet or exceed minimum monthly productivity goals. Base pay plus incentive plan..


HOW TO APPLY:

To apply for an open position at our headquarters or to be considered for a future home-based job opening you should:

• Email your resume to jobs@cruise.com  Be sure to provide your job objective (job title) in the subject line of your email.


Cruise.com Headquarters
255 E. Dania Beach Boulevard
Dania Beach, Florida 33004
Toll Free: 1-888-333-3116
Local: 954-266-6601
Fax: 954-266-6640

To be hired, final candidates must successfully complete a criminal and employment background check.

Cruise.com is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.





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